Self-serve Opens Doors for Colquhoun's
Colquhoun’s is one of Scotland’s leading manufacturers and suppliers of timber fire, acoustic, residential, and security entrance doors to clients across the UK for school, hospital, hotel and high-end residential projects.
They rely on the huge range and unrivalled service that Norseal offers on all kinds of intumescent, drop, smoke and weather seals to keep production running smoothly. Next day delivery as standard, drop seals machine cut to size, and the sort of technical back up that has won awards in the industry all come as standard at Norseal. And now that top-notch service is available 24/7 through the company’s Self-Serve portal that offers Norseal customers round-the-clock access to a host of online services including online ordering, live order status tracking, account information, and pricing.
“We use Norseal for all our seal requirements because they are great with communication and we have the total peace of mind of knowing that all of their products are high quality and fully certified,” says Colquhoun’s Director Michael Gregan. “Since Norseal launched Self-Serve we’ve been able to use it to place orders, check prices and see the live status of any of our orders, day or night. It’s quick and convenient and really complements the human interface we have with the Norseal team.”
Norseal Customers can access the new service at https://www.norseal.co.uk/portal.
Part of the European Athmer Group, Norseal is the leading provider of specialist door seal solutions, plus a wide range of ancillary door products. The company has a long track record of innovation, developing products which meet and exceed the latest industry standards for fire and smoke protection, acoustic properties, accessibility and thermal insulation. Products are backed by a qualified and experienced technical team offering advice and guidance on all aspects of intumescent and acoustic seals. As well as its core range of seals, Norseal supply a wide range of supplementary door products including fire-rated glazing, electrical and plumbing solutions, fire rated ventilation, letter plates, door viewers, threshold plates, weather seals, and finger protection products.